Releasing date
Jan 2012
Client
Cosmonova
Focus area
Telecommunications
Web-site address
cosmonova.net

The product automated such tasks performance as maintaining a database of subscribers , diagnosis of technical problems in the network , calculation of the services (billing ), etc.

Among the functions of CRM systems there are:

  • Hierarchical customers / counterparties database
  • Maintaining a network devices database
  • Creating and payment documents accounting
  • The virtual file system with the ability to attach files to different objects
  • Integration with Asterisk for outgoing calls and customers’ cards

Modularity is laid in the CRM- system, which allows us to develop the system, increasing functionality and adding the necessary modules. This system allowed the ISP to get rid of the amount of routine work, automate accounting, to simplify customers and counterparties accounting.

Technologies , Methodologies and Tools
Development Methodologies
The cascade (waterfall) model
Design
Icons Creating (Technical Design)
Requirements and Changes Management
Jira
Worksection
Code Versions Control
SVN
Testing Methodologies
Functional testing
Component testing
Regression testing
Manual testing
UNIT testing
Databases
MySQL
Programming Languages
PHP
Components and Protocols
AJAX
Fframeworks
MiF
Jquery
Development Environments
Zend Studio
Prototyping UI / UX
DHTML
Network and Server Technologies
Web Hosting
VoIP integration
Storage reservation
Network design

Testimonials

Taras Kozachuk
Technical Director, Cosmonova
Together with Miritec we have developed a number of projects in the field of online video broadcasting. These projects imply peak loads, a large number of users online, the rapid introduction of new functions required «on the wing». Working with Miritec team, we got the timely launch and quality advice in the search of technical solutions.

Miritec in figures

Next
more than
3000

of tour applications are recorded daily by travel agencies managers in the Turmate